Scalable Management Software for Growing Canadian Associations
Designed for organizations that have outgrown basic tools.
City Builder is built for associations and non-profits that are increasing in complexity and require better visibility, shared responsibility, and Canadian data residency.
Built for Growing Association Staff Teams and Active Boards
As associations grow, administrative work often becomes a bottleneck. City Builder is built for teams that:
- Manage multiple staff members or active volunteers.
- Coordinate several programs or events annually.
- Require structured reporting for board meetings.
- Need to delegate tasks securely without losing data control.
What you can do with City Builder
Member &
Contact Management
Contact Management
Manage a larger and more active membership with confidence.
- Easy-to-use CRM and database
- Up to 3,000 contacts + organizations
- Support multiple administrators with defined roles
- Simple membership renewals
- Maintain reliable data automatically
Website &
Member Portal
Member Portal
Support abundant content and tools to promote your members.
- Public website with support for multiple websites
- Drop-in website builder with content blocks and layout options
- Multi-language support
- Secure self-serve tools for members through Member Portal
Email &
Communication
Communication
Communicate more effectively as your audience grows.
- Send up to 10,000 email broadcasts
- Segment members based on your CRM nomenclature
- Automated segment list maintenance
- Schedule communications in advance
- Review performance through easy-to-understand reporting
- Drop-in content such as pages, articles or events into your email
Forms, Data &
Workflows
Workflows
Handle data intakes and event registrations without manual spreadsheets.
- Expanded custom fields and data structures
- Conditional logic for forms and submissions
- Single-step approval workflows
- Searchable and exportable data
Events &
Programs
Programs
Run multiple events and conferences with fewer workarounds.
- Event listings and registrations
- Capacity management and waitlists
- Pricing tiers for events or programs
- Support for complex event setups
Leadership
View
View
Give leadership visibility of your organizations health in a read-only view.
- Clear view of membership and financial trends
- Year-over-year comparisons and summaries
- Exportable data for reporting and meetings
- Read-only access by role or group
- Fully customizable to expand functionality, reporting and editing
Designed for Canadian associations
City Builder is built and hosted in Canada. Our infrastructure supports the PIPEDA and CASL compliance needs common to Canadian non-profits, ensuring your member data stays within domestic jurisdiction.
It supports the governance, reporting, and operational needs common to Canadian associations and not-for-profits.
Who City Builder is best for
City Builder is a strong fit if your association:
- Has multiple staff or active volunteers
- Runs several programs or events each year
- Needs better visibility into trends and performance
- Wants to save administrative time through automation
What You Get & Pricing
What you get with City Builder
- Access to all Village Builder features
- Up to 3,000 contacts
- Bring-your-own merchant account for payment processing
- Email broadcasting for information updates + marketing - up to 10,000 emails per month
- A personalized training session
- Access to our training videos
- Free technical support for core platform issues/questions
- Cloud based real-time backups of your data
- Hosted within Canada ensuring compliance with privacy laws
- 1 primary domain & $25/month per additional domain
- Personalized strategy session every 6 months
- 1 hour of premium support per month included
- 20GB of cloud storage for data + files
Pricing
City Builder is $395/month.
The on-boarding starts at $5,000 which includes white-glove service for the review, clean-up and transformation of your data before import. Customizations or additions to your Leadership View. Once ready you'll be provided with a personalized training session and launch.
As your association grows and your needs for advanced automation and workflows increase Members Village will grow with you. At that point, Nation Builder provides additional flexibility and oversight without requiring a rebuild.
Book a Demo
Not sure whether City Builder or another plan is the right fit? We’re happy to show how the platform works in practice through a personalized review which covers your needs.
It's completely risk free, if you don't like what we have to offer, then you are free to walk away. We typically respond within 48 hours.
Business Council of Canada
Case Study
Case Study
For over a decade Members Village has provided a central CRM to track contacts, organizations, membership status and event attendance.
Attesting to the flexibility of the system, custom workflows and reporting has been added to ensure the organization gets exactly what it needs for its day-to-day operations.
