What Does Your Association Need to Make Easier?
Running a membership organization means managing dozens of processes at once.
Membership renewals. New registrations. Payments. Member records. Newsletters. Your website. Courses. Job postings.
When too much of that work depends on staff, spreadsheets or disconnected systems, even simple tasks start taking more time than they should.
Members Village helps Canadian professional associations, trade associations, member-based nonprofits and federations simplify those processes.
Start with the problem your association is trying to solve.
Membership
Make it easier for people to join, renew and manage their membership without creating more work for your team.
Simpler individual membership renewals
Stop manually processing every renewal.
For anniversary-based memberships, members can save a payment method so their membership can renew automatically. Payment is processed, a receipt is issued, the member is notified and their new expiry date is recorded without staff having to complete the renewal.
New Member Registration Made Easy
Give prospective members a straightforward way to register, provide the information you need and pay online without your team re-entering everything afterward.
Their information can become part of the same member record your association uses going forward.
Let members handle their own changes
A changed address or phone number shouldn't require an email to your office.
Give members a secure place to update their information, manage preferences, renew, make payments and access the things your association provides.
Payments & Administration
Collecting money should not create another layer of administration.
Make it easier for members to pay, find their receipts and complete routine transactions themselves.
Paying Fees on Top of Credit Card Fees?
Your payment gateway will charge its normal processing fees.
Members Village does not add another percentage or transaction fee simply because the payment was made through your association software.
Make Financial history a self-service
Members shouldn't have to contact your team every time they need a receipt.
Give them secure access to their own payment history while keeping transactions connected to their membership record.
Spend less time chasing membership payments
Make renewing and paying easy to complete online, so staff can spend less time sending instructions, processing payments and updating records.
Database & Communications
Your database should reduce administrative work, not create more of it.
Keep member information connected and use it directly when you need to communicate with the right people.
Simple member & Organization Database
Member details, organizations, membership history and activity should not be scattered across spreadsheets and separate systems.
Bring the information your team depends on into a connected database that can be configured around the way your association actually works.
Newsletters Without Mailchimp
Create news and newsletter content as part of your website instead of producing the same content repeatedly for different channels.
Publish it online and reuse it when you want to send that content by email.
Automated Email List Maintenance
Your membership changes constantly. Your email lists should keep up.
Create recipient groups using the information already in your database and let those groups stay current as member records change.
Website & Member Experience
Your website should be something your team can actually manage.
And information members see online should connect to the same systems your staff already uses.
Make your association website easy to update
Give your team the ability to create and update pages without depending on a developer for routine website changes.
Responsive behaviour is built in so content works across desktop, tablet and mobile devices.
Manage multilingual website content
Serve members in more than one language without maintaining completely separate websites and disconnected content.
Members Village supports multilingual website content within the same platform.
Your Information in an All-in-One Toolbox
Your website, membership database, member portal, events and communication tools shouldn't all operate as separate islands.
Members Village apps work from a connected data ecosystem so information can be used across the different jobs your association needs to do.
Revenue & Member Value
Membership dues do not have to be your association's only source of revenue.
Create services your members and industry already value while giving your association additional ways to generate income.
Sell professional development courses
Deliver courses, continuing education and other learning opportunities through your association.
Manage access, learning and payment as part of the same environment you already use for your members.
Generate revenue from your career centre
Let employers submit and pay for job postings themselves while giving members and industry professionals a dedicated place to discover opportunities.
Your team does not need to manually coordinate every posting.
Events Without Duplicate Member Data
Take registrations, apply member pricing and keep attendee information connected to the member information your association already maintains.
One Problem or Ten Little Ones?
You may already know exactly what needs fixing.
Or it may be a combination of little things: renewal reminders, spreadsheets, payment reports, newsletter lists, website changes and members asking staff to complete tasks they could handle themselves.
That is what the Members Village Fit Call is for.
Tell us about the parts of running your association that are taking too much time or creating too much manual work.
We'll start with those problems, show you the parts of the Members Village association software that are relevant, discuss pricing and onboarding, and determine whether there is a good fit.
No need to prepare an RFP or figure out which apps you need first.
Start with the problems.
Which associations Have we helped?
Since 2006 we have helped national, provincial, professional and sports associations with their operations and to achieve data residency, with soon, Canadian data sovereignty.
