Self-Serve Member Portal Software for Canadian Associations
Upgrade how your members maintain their profile, access exclusive content, professional development, and maintain their compliance.
As a core module of our association management apps, the self-serve portal provides your members with tools for 24/7 service, reduce administrative workload and is included with every tier of Members Village.
Members self-serve anytime
Give members a secure place to renew, update their information, complete payments in one connected experience and without the need to contact your office. Members can log in when it suits them and handle routine account tasks on their own.
Fully Featured & Secure Members Platform
Provide your members with self-serve tools that enable them to manage their data in a PIPEDA-compliant system.
Membership Renewals
Guide members into an automated membership renewal flow where they can confirm details and pay right away. Features extend to individual & organization membership cycles, renewal pathways and batch renewals.
Profile Updates
Members will control their personal data, accessible to changes at any time. Optionally, systems will prevent the transfer of membership to another individual automatically, and instead will be a recorded change requiring administrative approval.
Financial History
All member invoices and receipts in one place without having to chase them down at year end. Your members will have a full financial history at their fingertips covering payments for event & conference registration or membership.
Email Communications
Provide your members with the ability to view their history of email broadcasts ensuring CASL compliance. No need for any email software as all emails will be web-based and viewable with any browser.
Member Directory
Easily convey membership value by proving your members with a snapshot of their directory views, clicks and leads. Your members will also be able to easily adjust their directory settings to match their current needs from your professional association.
Quick Access & Insights
Your members will be able to easily gain insight into performance from other apps such as the classifieds marketplace or job post centre. The portal shall also make renewing those opportunities a breeze, increasing your non-dues revenue.
Member Portal FAQ's
For your convenience, we've prepared a collection of common questions and answers about the Member Portal included with Members Village.
For each organization in your CRM, an organization manager is identified. That manager can then add, edit and remove personal profiles from the organization enabling group membership renewals. Members Village will also ensure that group membership discounts are factored in during the member renewal process.
Of course - and that's the idea! Among other items, your members will be able to get an exact idea of where they are in terms of professional development.
Members Village was designed to be extremely flexible and give you full control over the data your association keeps. The Members Portal will provide access to change their personal information, view their financial transactions, view and update their submissions (such as a Call for Papers or certification data), get notified of membership renewals, view newest Groups functionality, view new documents, manage their Classifieds, manage their Job postings and view their personalized events schedule.
The Members Portal comes included with Members Village and is fully usable right away. There are no additional fees to activate or use the Members Portal.
Personalization or custom functionality addition would carry an investment - except in the case where we deem the request beneficial to Members Village and implement such functionality as part of the core product.
Schedule Your AMS Demo Including Our Self-serve Member Portal
Got questions? We're happy to answer them and demo all that Members Village can do. Our offer of a free consultation about your associations' needs to ensure the right fit.
This isn't a sales pitch, it's a personalized review of our association management software and completely risk free. We typically respond within 48 hours.
An Integrated & Secure Self Serve Software
Our Member Portal integrates with sister apps to create a seamless experience for your members.
For regulatory bodies, our member portal platform enables configuration of complex and custom compliance processes and workflows.
For individual, batch and organization membership the portal software enables your members to easily renew and maintain profiles.
For non-dues revenue generation, our member portal software makes it simple for advertisers to get insight and perform instant renewals.