Canadian Member Management Software as your Central hub
A fully connected CRM with data that is always accurate and centralized.
Get a 360-degree view of your members and organizations, automating administrative tasks so you can focus on delivering member value.
A CRM & database software which is fully developed and hosted in Canada.
Gain Clarity with Centralized Member & Organization Profiles
Your members and organizations are more than just rows in a database; they are key to decision making for most associations. Our membership software centralizes all interactions such as email broadcasts, event attendance, payments, and profile updates through self-service tools.
This clarity allows your team to stop hunting for data and start understanding your membership trends, ensuring every decision is based on accurate, real-time information.
Automate the Administrative Heavy Lifting
Free your staff from repetitive data entry. Our software handles the complex logistics of membership management automatically.
Automated Renewals
Membership intake and renewals for individuals, groups/batches and organizations are built-in ensuring members renew on time and on their own.
Self-Service
Empower members to update their own contact info, upload required documents, and manage privacy settings via the Member Portal.
Smart Search
Filter your CRM database instantly by status, region, member type, or engagement level to find exactly who you need.
Built for Engagement & Compliance
A modern CRM does more than store data; it protects it and puts it to work.
PIPEDA Compliance
Built with "Privacy by Design" principles, ensuring your organization meets strict Canadian privacy standards automatically.
Engagement & Auditing
See at a glance who is attending events, opening emails, and perform in-depth review of member behaviour through detailed logging and an easy-to-understand analytics report.
Professional Development
Create a membership pathway which the member has to follow each cycle. Including the ability to run parallel cycles such as membership and certification.
Data That Flows Across Your Ecosystem
Because the CRM is the core of the Members Village platform, it powers every other app you use. There are no synchronization errors because there is only one database.
Events
Member discounts and preferred for event & conference pricing become available automatically during registration based on the members access.
Website
Access to members-only pages, articles and more is granted instantly based on dues payment, allowing you to create goal driven experiences.
Finance
Every member join, renewal and transaction is automatically reconciled in your financial ledger.
Get to Know Your Members
Clean up your data and streamline your operations with the CRM app included in every Village, City, and Nation Builder package.
It's completely risk free, if you don't like what we have to offer, then you are free to walk away. We typically respond within 48 hours.
Frequently Asked Questions
For your convenience, we've prepared a collection of common questions and answers about Members Village.
We are more than happy to learn about your association and how Members Village can support it, let us know if there isn't an answer to your question and one of our experts will get in touch with you.
As you build and manage your database within the Database Builder the following things happen: your search options will adjust themselves for any new fields, your Excel import and export will adjust itself too, validation rules are automatically applied, and any forms which depend on your database also self-update.
Of course, that is the why we created the tools found within Database Builder. You can build simple or complex databases or have our data experts do it for you.
Your data will be backed up nightly.
Absolutely!
Members Village is a powerful relational database - meaning it can be configured by your association to be very simple or store complex data sets. You are in full control of the database nomenclature.
As you make changes to your database the software will also adjust itself to factor in the new data and enable you to easily manage your database. As you configure your database Members Village will provide basic business intelligence into your data.
Not a database nerd? That's OK! We offer enterprise support which will painlessly help you configure your database just the way you want it.
Trusted by Canadian Associations for Over 15 Years
90%+ of our clients' members now self-serve their renewals online, reducing staff administrative time.
100% Canadian owned, operated, and hosted.
Association of Canadian Occupational Therapy Regulatory Organizations
A spotlight on the Canadian associations and non-profits that use Members Village to centralize their CRM, membership data, and websites.