Self-Serve Member Portal Software for Canadian Associations
Upgrade how your members maintain their profile, access exclusive content, professional development, and maintain their compliance.
As a core module of our association management apps, the self-serve portal provides your members with tools for 24/7 service, reduces administrative workload and is included with every tier of Members Village.
Members self-serve anytime
Give members one secure place to renew their membership, update their information, make payments and access invoices and receipts. Everything stays connected to their member account, so they can handle everyday tasks on their own schedule without contacting your office.
See how financial self-service reduces routine admin requests.
Fully Featured & Secure Members Platform
Provide your members with self-serve tools that enable them to manage their data in a PIPEDA-compliant system.
Membership Renewals
Guide members into an automated membership renewal flow where they can confirm details and pay right away. Features extend to individual & organization membership cycles, renewal pathways and batch renewals.
Profile Updates
Members will control their personal data, accessible to changes at any time. Optionally, systems will prevent the transfer of membership to another individual automatically, and instead will be a recorded change requiring administrative approval.
Financial History
Members can review invoices, payment receipts and event registration history directly from their account. Financial records stay connected to their member profile, making it easy to find previous transactions whenever they're needed.
Email Communications
Provide your members with the ability to view their history of email broadcasts ensuring CASL compliance. No need for any email software as all emails will be web-based and viewable with any browser.
Member Directory
Easily convey membership value by providing your members with a snapshot of their directory views, clicks and leads. Your members will also be able to easily adjust their directory settings to match their current needs from your professional association.
Quick Access & Insights
Members can view activity from connected apps, including their marketplace listings and career advertisements. They can also renew eligible postings directly from their account, without requiring your staff to process each request.
Member Portal FAQ's
For your convenience, we've prepared a collection of common questions and answers about the Member Portal included with Members Village.
For each organization in your CRM, an organization manager is identified. That manager can then add, edit and remove personal profiles from the organization enabling group membership renewals. Members Village will also ensure that group membership discounts are factored in during the member renewal process.
Of course - and that's the idea! Among other items, your members will be able to get an exact idea of where they are in terms of professional development.
Members Village was designed to be extremely flexible and give you full control over the data your association keeps. The Members Portal will provide access to change their personal information, view their financial transactions, view and update their submissions (such as a Call for Papers or certification data), get notified of membership renewals, view newest Groups functionality, view new documents, manage their Classifieds, manage their Job postings and view their personalized events schedule.
The Members Portal comes included with Members Village and is fully usable right away. There are no additional fees to activate or use the Members Portal.
Personalization or custom functionality addition would carry an investment - except in the case where we deem the request beneficial to Members Village and implement such functionality as part of the core product.
See the Member Portal in Action
Tell us what routine requests take up your team's time.
We'll show you how Members Village handles membership renewals, financial history, profile updates and other member self-service tasks, and help you determine whether it's a good fit as your association database & management software.
An Integrated & Secure Self Serve Software
Our Member Portal integrates with sister apps to create a seamless experience for your members.
For regulatory bodies, our member portal platform enables configuration of complex and custom compliance processes and workflows.
For individual members, batch and organization membership the portal software enables your members to easily renew and maintain profiles.
For non-dues revenue generation, our member portal software makes it simple for advertisers to get insight and perform instant renewals.