Canadian Associations Build Stronger Member Relationships with Smart Member Management Software
Move beyond static spreadsheets. Our membership and CRM app gives you a 360-degree view of your community, automating administrative tasks so you can focus on delivering member value, engagement and retention.
Gain Clarity and Confidence with Centralized Member Profiles
Your members are more than just rows in a database; they are the lifeblood of your association. Our membership software brings every interaction such as emails, event attendance, payments, and profile updates together into one profile.
This clarity allows your team to stop hunting for data and start understanding your membership trends, ensuring every decision is based on accurate, real-time information.
Automate the Administrative Heavy Lifting
Free your staff from repetitive data entry. Our software handles the complex logistics of membership management automatically.
Automated Renewals
Self-serve membership renewals for individuals, member batches and organizations are built-in ensuring members renew on time without lapsing.
Self-Service
Empower members to update their own contact info, upload required documents, and manage privacy settings via the Member Portal.
Smart Search
Filter your CRM database instantly by status, region, member type, or engagement level to find exactly who you need.
Built for Engagement & Compliance
A modern CRM does more than store data; it protects it and puts it to work.
PIPEDA Compliance
Built with "Privacy by Design" principles, ensuring your organization meets strict Canadian privacy standards automatically.
Engagement & Auditing
See at a glance who is attending events, opening emails, and perform in-depth review of member behaviour through detailed logging and an easy-to-understand analytics report.
Professional Development
Create a membership pathway which the member has to follow each cycle. Including the ability to run parallel cycles such as membership and certification.
Data That Flows Across Your Ecosystem
Because the CRM is the core of the Members Village platform, it powers every other app you use. There are no synchronization errors because there is only one database.
Events
Member discounts and preferred for event & conference pricing become available automatically during registration based on the members access.
Website
Access to members-only pages, articles and more is granted instantly based on dues payment, allowing you to create goal driven experiences.
Finance
Every member join, renewal and transaction is automatically reconciled in your financial ledger.
Get to Know Your Members
Clean up your data and streamline your operations with the CRM app included in every Village, City, and Nation Builder package.
It's completely risk free, if you don't like what we have to offer, then you are free to walk away. We typically respond within 48 hours.
Frequently Asked Questions
For your convenience, we've prepared a collection of common questions and answers about Members Village. We are more than happy to learn about your association and how Members Village can support it, let us know if there isn't an answer to your question and one of our experts will get in touch with you.
Applicants and members will be able to pay for membership fees by credit card. E-transfer, cheque and bank transfer are other optional methods.
While we offer a preferential rate plan through Elavon other payment gateways for member payments which are supported, and carry no additional cost, include:
- Authorize.net
- Braintree
- Global Payment
- iATS
- Moneris
- Paypal
- Square
- Stripe
- WorldLine
We regularly add new gateways as they become available.
E-transfer, cheque and bank transfers are accounted for manually once they appear in your bank account.
The member options which are supported out-of-the-box are:
- Annual or anniversary based
- Individual membership
- Group memberships
- Multi-year memberships
- Applications/renewal with approval process
Members Village is built with the ability to run concurrent membership cycles with their own member options and pricing. These cycles run independently to offer you multiple paths for membership and/or certification.
For example, your association could run a yearly membership cycle and a certification cycle which renews every 3 years.
Volume discounting is available at no additional cost and built right into the member management module of Members Village.
Your association also has the option to implement a preferential group pricing model via discount codes.
Trusted by Canadian Associations for Over 15 Years
90%+ of our clients' members now self-serve their renewals online, reducing staff administrative time.
100% Canadian owned, operated, and hosted.
Canadian Additive Network
A spotlight on the Canadian associations and non-profits that use Members Village to centralize their CRM, membership data, and websites.